"Technology Invades Hospitality Industry: Hilton Robot, Domino Delivery Droid, Ritz-Carlton Mystique...
... Remember Rosie, the robot-with-an-attitude that served the family on
“The Jetsons”? Now, Hilton Hotels has launched their answer to Rosie.
“She’s” named Connie and is currently being tested at the Hilton McLean
Virginia, in the heart of the Washington, DC, sprawlosphere. Connie,
cutely named for the brand’s founder, Conrad Hilton, is a
quasi-concierge robot powered by Watson artificial intelligence from
These robots that are sproutin’ up all over in hospitality and
customer service, such as Connie, Botlr and DRU, are deployments of
customer service technology in a way that is very visible to customers–
unmissable, in fact.."
Similarly, in a West Coast nod to Rosie, Aloft Cupertino Hotel, in the
heart of Silicon Valley, recently deployed a personable little robot
dubbed Botlr that can come to your floor, summoning the elevator for
himself, to assist you with items you’ve forgotten and such.
Domino’s Pizza is now introducin DRU, a robot, uh, “autonomous
delivery vehicle” for pizzas in Australia. It has what’s described as a
cheeky (perhaps Rosie-like) personality, powered by artificial
intelligence, and will, for the time being, be confined to bike paths
and bridges, rather than actual roads. And although DRU has what’s
described as extensive obstacle avoidance technology, there aren’t any
plans to bring DRU yet to the U.S., where Domino’s continues to learn
the hard way that pedestrian and opposing-driver lives have value.
Read the full article at its source: http://www.forbes.com/sites/micahsolomon/2016/03/18/high-tech-hospitality-hilton-robot-concierge-dominos-delivery-droid-ritz-carlton-mystique/#58ffca4d7c72